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PB - Age UK Lambeth (1)

Our Befriending Service is for older people who may feel socially isolated and lonely.

Who is the service for?

Our target client group is the 40% of Lambeth residents aged over 55 who live alone, although some of our clients do live with family.

What does the service do?

Befriending provides a person with a valuable link to the outside world and often acts as a gateway to further support and social activity. We match each client with a suitable volunteer who visits for about an hour a week.

  • It allows people to have fun, enjoy social interaction and maintain social skills.
  • It reduces loneliness and isolation by encouraging companionship and positive relationships.
  • It nurtures communication by allowing people to share worries and concerns, thereby reducing anxiety and depression.
  • It identifies potential risks and the onset of medical conditions which can be picked up early thereby reducing the impact on hospital A&E services.

How do you receive referrals?

Online referral form, over the phone or by post.

What happens after the referral?

  • Our befriending team will process your referral
  • You are placed on a waiting list
  • You will be contacted by the Befriending Team to make an appointment to visit you for an assessment
  • Once you have been assessed the next process will then match you with a volunteer
  • The volunteer will then get in touch to arrange a first meeting

Contact details:

Phone:    020 7346 6800 (Option 4)


To make a referral now, click here!