Advocacy is taking action to support people to say what they want, secure their rights, pursue their interests and obtain services they need.
Who is the service for?
People who are eligible for the ILCP range of services who have difficulty expressing their views and upholding their rights. The service is also commissioned to provide independent advocacy support for people who are assessed by Lambeth Council as eligible for advocacy support under the Care Act 2014 advocacy duties. The legal duty to arrange advocacy support applies to people who have been assessed by a Local Authority as having "substantial difficulty" being involved in specific social care processes and do not have an "appropriate individual" to support them during this process or promote their rights.
What does the service do?
1:1 advocacy support for people regarding a specific issue or during a specific social care process undertaken by Lambeth Council (which includes but is not limited to needs assessments, reviews of care and support plans and safeguarding enquiries). Advocacy support is provided on a range of issues including community care, health, housing, keeping safe from abuse, discrimination and being a Disabled parent whose child is going through Child Protection processes. An advocate can support people to express their views, wishes, needs or complaints. We can support people to understand their rights and responsibilities and support people to be more involved in decisions about their lives and ensure that their rights are upheld. The service supports people who can instruct an advocate and represents people where they are unable to.
How do you receive referrals?
Over the phone, via email or at one of our drop-ins.
What happens after the referral?
A member of the team will get in touch with you within 5 working days.